Accessibility Statement

Happy Tooth is committed to making our website accessible to everyone, including people with disabilities. We strive to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Commitment

We believe everyone deserves equal access to information and services. We’re continuously working to improve the accessibility of our website and ensure our digital services are usable by all people, regardless of ability.

Accessibility Features

Our website includes:

• Semantic HTML — Proper heading structure and semantic markup for screen readers
• Alt text — Descriptive alternative text for all images
• Keyboard navigation — Full site navigation using keyboard alone
• Color contrast — Sufficient contrast ratios for text readability
• Responsive design — Adapts to all screen sizes and devices
• Skip links — Jump to main content without tabbing through headers
• Form labels — Clear, associated labels for all form inputs
• Focus indicators — Visible focus indicators for keyboard navigation

Accessibility Standards

We aim to meet WCAG 2.1 Level AA guidelines, which cover:

• Perceivable — Information presented in multiple ways
• Operable — Full keyboard navigation and no time-limited interactions
• Understandable — Clear language and predictable site structure
• Robust — Compatible with assistive technologies

Assistive Technologies

Our website is designed to work with:

• Screen readers — JAWS, NVDA, VoiceOver, TalkBack
• Magnification software — For users with low vision
• Voice control software — Dragon NaturallySpeaking
• Keyboard-only navigation — For users with mobility limitations

Known Limitations

While we strive for full accessibility, some limitations may exist:

• PDF documents — Some older PDFs may not be fully accessible; we can provide alternative formats on request
• Videos — Captions and transcripts are provided where feasible
• Third-party content — External content we embed may have accessibility limitations beyond our control

If You Encounter Barriers

If you experience difficulty accessing our website or services:

1. Contact us — Let us know about the barrier
2. Request alternatives — We can provide information in alternative formats (large print, audio, simplified language, etc.)
3. Provide feedback — Help us improve by reporting accessibility issues

Accessibility Support

We want to ensure you can access our services:

• Phone appointments — If you have difficulty using our online booking system, call us on 02 4936 2011
• Large print materials — Available on request
• Audio formats — We can provide information in audio format
• Simplified language — We explain complex information clearly
• Accessible facilities — Our practice is designed to be accessible to all patients

Mobility and Access Needs

If you have mobility challenges or other access needs:

• Let us know when booking your appointment
• We’ll ensure our facilities accommodate your needs
• Accessible parking and entry details are available

Feedback and Contact

We welcome feedback on our website’s accessibility:

Phone: 02 4936 2011 Email: [contact form] Address: Kurri Kurri, NSW 2327, Australia

Tell us:

• What works well for you
• What barriers you’ve encountered
• How we can improve

Continuous Improvement

We regularly audit our website and update it to improve accessibility. Your feedback helps us identify areas for improvement.

Relevant Standards and Laws

We comply with:

• Disability Discrimination Act 1992 (Cth) — Requiring equal access for people with disabilities
• Web Accessibility National Transition Strategy — Supporting WCAG 2.1 compliance
• WCAG 2.1 — International web accessibility guidelines

Contact Accessibility Services

For support with accessibility:

• National Relay Service — 133 677 (for people who are Deaf or hard of hearing)
• Disability Services Australia — For general disability support information
• Australian Information Commissioner — Privacy and accessibility complaints

Happy Tooth is committed to providing quality dental care to everyone in our community. If you have accessibility needs or concerns, please contact us. We’re here to help.